Influence of 4A’s Tourism Component, Memorable Tourist Experiences and Revisit Intention at Taman Sari Yogyakarta

Authors

  • Dewi Noor Susanti Universitas Putra Bangsa, Indonesia

DOI:

https://doi.org/10.35335/ijosea.v15i2.783

Keywords:

Component 4A, Heritage Tourism, Revisit Intention, Memorable Experience, Tourism Marketing

Abstract

Tourism with historical and cultural nuances currently has its own appeal for tourists. Taman Sari Yogyakarta offers a combination of cultural and historical tourism that can create a unique impression for tourists and impact their intention to revisit. However, there is still a research gap regarding the influence of tourism components on revisit intention. Therefore, the purpose of this study is to examine the influence of the 4A tourism components on revisit intention using memorable tourism experience as a mediator. A total of 112 visitors were involved as samples taken by convenience sampling. The data collected were processed and analyzed using path analysis with SPSS 28. The results showed that all 4a components were significant to memorable tourism experiences, although accessibility and ancillary were not significant to revisit intention and memorable tourism experience was also proven to be significant to revisit intention. In addition, ancillary is a variable that has the greatest influence on memorable tourist experiences, and memorable tourist experience is also a variable that has the greatest influence in increasing the intention to revisit tourists at the Taman Sari Yogyakarta tourist attraction.

Downloads

Download data is not yet available.

References

Anggraeni, P. W. P., Antara, M., & Ratna Sari, N. P. (2022). Pengaruh daya tarik wisata dan citra destinasi terhadap niat berkunjung kembali yang dimediasi oleh memorable tourism experience. Jurnal Master Pariwisata (JUMPA), 9(1), 179–197.

Ariesta, D., Sukotjo, E., & Suleman, N. R. (2020). The effect of attraction, accessibility and facilities on destination images and it’s impact on revisit intention in the marine tourism of the wakatobi regency. International Journal of Scientific and Technology Research, 9(3), 6605–6613.

Bollen, K. A., & Noble, M. D. (2011). Structural equation models and the quantification of behavior. Proceedings of the National Academy of Sciences of the United States of America, 108(SUPPL. 3), 15639–15646. https://doi.org/10.1073/pnas.1010661108

Ghanem, M., & Shaaban, K. (2022). Determinants of memorable sightseeing bus-tour experiences: identifying and evaluating destination related attributes. Tourism and Hospitality Research, 22(2), 209–225. https://doi.org/10.1177/14673584211038242

Hadi, P. P., Saputro, H. G., & Rachmawati, A. N. (2024). The Influence of Attraction , Accessibility , Amenity , Ancillary on Interest in Visiting the Sheikh Zayed Grand Mosque Solo Religious Tourism. Journal of Global Hospitality and Tourism Technology, 1(2), 144–152. https://doi.org/10.5281/zenodo.14289918

Hamidah, C., Novalita, R., & Fitrah, H. (2024). Analysis of the Influence of Attractions , Amenities , Accessibility , and Ancillary on Service Satisfaction for Visitors of Coastal Tourism Objects Manohara Pidie Jaya District. Sumatra Journal of Disaster, Geography and Geography Education, 8(1), 30–36.

Hurombo, B., Vakira, E., & Shereni, N. C. (2024). Tourist Perceptions of Tour Guide Competencies to Co-create Memorable Tourism Experiences. African Journal of Hospitality, Tourism and Leisure, 13(4), 707–715. https://doi.org/10.46222/ajhtl.19770720.556

Islam, U., Sayyid, N., & Rahmatullah, A. (2023). Ar Rehla: Journal of Islamic Tourism, Halal Food, Islamic Traveling, and Creative Economy. Ar Rehla: Journal of Islamic Tourism, Halal Food, Islamic Traveling, and Creative EconomyHalal Food, Islamic Traveling, and Creative Economy, 3(1), 67–83.

Kim, J. H. (2018). The Impact of Memorable Tourism Experiences on Loyalty Behaviors: The Mediating Effects of Destination Image and Satisfaction. Journal of Travel Research, 57(7), 856–870. https://doi.org/10.1177/0047287517721369

Kim, J. J., Lee, J.-S., & Han, H. (2023). Tangible and intangible hotel in-room amenities in shaping customer experience and the consequences in the with-corona era. International Journal of Contemporary Hospitality Management, 35(2), 657–681.

Lin, M. (2024). Understanding the influencing factors of tourists’ revisit intention in traditional villages. Heliyon, 10(15), e35029. https://doi.org/10.1016/j.heliyon.2024.e35029

Liu, H., Zhang, J., Jia, Z., & Yan, H. (2025). The impact of amenities in rural bed and breakfasts on tourists’ emotional experience and behavioral intentions: Perspectives from amenity theory. Acta Psychologica, 254(November 2024), 104828. https://doi.org/10.1016/j.actpsy.2025.104828

Liu, J., Liu, T., & Cao, G. (2023). Progress in Geography. Amenity Migration: An International Review and Inspiration, 42(6), 1216–1228. https://doi.org/10.18306/dlkxjz.2023.06.016

Nasrullah, Susanty, S., Rusli, M., Sudarso, A., Purba, P. B., Noviastuti, N., & Kausar, D. R. (2020). Pemasaran Wisata: Konsep, Perencanaan, dan Implementasi. (J. Simarmata, Ed.). Yayasan Kita Menulis.

Nguyen-Viet, B., & Van Nguyen, S. (2023). Authentic Experience, Place Attachment, and Behavioral Intention: Vietnamese Religious Tourism. SAGE Open, 13(4), 1–14. https://doi.org/10.1177/21582440231216193

Nguyen Viet, B., Dang, H. P., & Nguyen, H. H. (2020). Revisit intention and satisfaction: The role of destination image, perceived risk, and cultural contact. Cogent Business and Management, 7(1). https://doi.org/10.1080/23311975.2020.1796249

Pai, C., Kang, S., Liu, Y., & Zheng, Y. (2021). An examination of revisit intention based on perceived smart tourism technology experience. Sustainability (Switzerland), 13(2), 1–14. https://doi.org/10.3390/su13021007

Rahayu, S., Kenamon, M., Nazipawati, Yulitiawati, & Dona, E. M. (2023). Designing the Revisit Intention of the Tourism Model on Visiting the Borobudur Temple. MIX : Jurnal Ilmiah Manajemen, 13(2), 334–347. https://doi.org/http://dx.doi.org/10.22441/jurnal_mix.2023.v13i2.006

Rasoolimanesh, S. M., Seyfi, S., Hall, C. M., & Hatamifar, P. (2021). Understanding memorable tourism experiences and behavioural intentions of heritage tourists. Journal of Destination Marketing and Management, 21, 100621. https://doi.org/10.1016/j.jdmm.2021.100621

Riptiono, S. (2022). Menguji Memorable Tourism Experiences terhadap Niat Kunjung Ulang Wisatawan Pada Geopark Di Kebumen. Jurnal Manajemen Kewirausahaan, 19(02), 111–122.

Saryatun, Riptiono, S., Azizah, S. N., & Rhamdhani, I. M. (2024). Escalating the Tourist Revisit Intention on the Heritage Destination with the Memorable Tourism Experiences. MIX: Jurnal Ilmiah Manajemen, 14(2), 31–43. https://doi.org/http://dx.doi.org/10.22441/jurnal_mix.2024.v14i2.012 htt

Setiawan, I. R. (2016). Pengembangan Sumber Daya Manusia di Bidang Pariwisata: Perspektif Potensi Wisata Daerah Berkembang. Jurnal Penelitian Manajemen Terapan, 1(1), 23–35.

Seyfi, S., Rasoolimanesh, S. M., Sthapit, E., & Hall, C. M. (2024). Antecedents of domestic visitor’s memorable experiences and gender difference: a heritage tourism context. Tourism Recreation Research, 0(0), 1–16. https://doi.org/10.1080/02508281.2024.2309761

Sirgy, M. J., Lee DongJin, L. D., & Yu, G. B. (2018). Self-congruity theory in travel and tourism: another update. Creating Experience Value in Tourism, 57–69. https://doi.org/10.1079/9781786395030.0057

Skavronskaya, L., Moyle, B., Scott, N., & Kralj, A. (2020). The psychology of novelty in memorable tourism experiences. Current Issues in Tourism, 23(21), 2683–2698. https://doi.org/10.1080/13683500.2019.1664422

Sugiama, A. G., Suhartanto, D., Lu, C. Y., Rediyasa, I. W., Suleman, R. P., & Renalda, F. M. (2024). Tourist Satisfaction and Revisit Intention: the Role of Attraction, Accessibility, and Facilities of Water Park Tourism. GeoJournal of Tourism and Geosites, 52(2), 257–266. https://doi.org/10.30892/gtg.52125-1202

Tafesse, W., & Tariq, U. (2025). Airbnb amenities: Quantifying their contribution to the guest experience. Annals of Tourism Research Empirical Insights, 6(1). https://doi.org/10.1016/j.annale.2025.100167

Tiwari, A. V., Bajpai, N., & Pandey, P. (2023). The role of human emotions in memorable tourism experience and revisit intention. Tourism & Management Studies, 19(1), 1–19. https://doi.org/https://doi.org/10.18089/tms.2023.190102

Tsai, C.-T. (2016). Memorable Tourist Experiences and Place Attachment When Consuming Local Food. Tourism, 18(6), 536–548. https://doi.org/10.1002/jtr

Tsani, M. K., Harianto, S. P., Santoso, T., Masruri, N. W., & Winarno, G. D. (2021). Penilaian Wisatawan Terhadap Komponen Destinasi Wisata: Atraksi, Amenitas, Aksesibilitas dan Pelayanan Tambahan Pada Objek Wisata Kebun Raya Liwa. Jurnal Ilmu Kehutanan, 15(1), 13–27. https://doi.org/10.22146/jik.v15i1.1515

Wong, J. W. C., & Lai, I. K. W. (2021). Gaming and non-gaming memorable tourism experiences: How do they influence young and mature tourists’ behavioural intentions? Journal of Destination Marketing and Management, 21(May), 100642. https://doi.org/10.1016/j.jdmm.2021.100642

Wusko, A. U., & Khoviyah, S. N. (2024). Pengaruh Daya Tarik Wisata terhadap Memorable Tourism Experience dan Revisit Intention (Survey Pengunjung Wisata Hawai Waterpark Malang). Jurnal Ilmu Administrasi Bisnis, 13(1), 199–207.

Yabo, Z., Wee, H., & Gani, A. A. (2024). Destination Image and Memorable Tourism Experiences: Literature Gaps and Conceptual Exploration. International Journal of Academic Research in Business and Social Sciences, 14(3), 58–71. https://doi.org/10.6007/ijarbss/v14-i3/20753

Zaid, S., Abadi, S. Y., & Kamaluddin, M. (2023). Adventure Tourism Risk, Environmental Image, and Revisit Intention: an Empirical Study of Underwater Cave Diving Tourism in Buton Island, Indonesia. Tourism and Hospitality Management, 29(1), 15–24. https://doi.org/10.20867/thm.29.1.2

Zhou, X., Ng, S. I., & Ho, J. A. (2023). Examining the Relationships of Destination Image, Memorable Tourism Experience and Tourists’ Behavioral Intentions in Ancient Towns. Przestrzen Spoleczna, 23(1), 313–348.

Downloads

Published

2025-08-30

How to Cite

Susanti, D. N. (2025). Influence of 4A’s Tourism Component, Memorable Tourist Experiences and Revisit Intention at Taman Sari Yogyakarta. International Journal on Social Science, Economics and Art, 15(2), 107–116. https://doi.org/10.35335/ijosea.v15i2.783